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Please read this section carefully before contacting support. For general questions, sales inquiries, or training support, first use this secure support system. Please do NOT email or CALL prior to using this system Due to high demand and skill levels required to provide this course training support, we do not provide on-demand inbound calling. Emails can end up in SPAM filters and get lost. This support ticket system is faster, more organized, and far more reliable than email or by phone messages (expect 72+ hour response to phone messages you may leave). Coaches and sales reps work by appointment, based on the support ticket requested here only. This way we can route tasks to appropriate more qualified responders this way: If requesting a USER NAME or PASSWORD issue, PLEASE specify WHICH specific program you are referring to
If you are changing or canceling any programs, see below for required procedures. Again please do not call first if you want a faster response. Online support response and business Hours (Pacific Time): Monday – Friday 9 am to 5 pm We intermittently provide occasional support after hours using our support web page. Hours may vary during holidays and seminar events. Most responses can be expected within one working weekday. IF YOU DO NOT GET A RESPONSE TO A SUPPORT TICKET WITHIN 48 HOURS…. 1. Please use our Secure Support Ticket Page and copy and past the following details. Please do NOT call or email to correspond. Use the support system above. If you do not receive a response with 48 business hours, then email us at support@livingfreeandclear.com. The email needs to include: My name is: Product/course/membership referred to: I understand cancellation must occur at least 72 hours prior to any charges incurred in order to stop a charge for the current period Sign Living Free and Clear(TM) is a product of Asset Solutions 2100, LLC and provides people with education and services to help people become debt free more quickly than they could otherwise. Your own individual efforts will determine your own results. Our educational system will give you an alternative approach to managing your cash flow, and is not an investment nor loan program offer.
Subscription Cancellations Use this form to cancel this subscription: the $27 per month Flex Line program. OR Use this button below if you subscribed to our previous $37 per month program AND IF YOU ORDERED THE FLEX LINE MEMBERSHIP AFTER AUGUST 10, 2009 OR
BEFORE NOVEMBER 1, 2009 – USE THIS BUTTON BELOW ONLY (DOES NOT APPLY TO OTHER PRODUCTS)  All others, submit your request using our support system above.
GENERAL DISCLAIMER – This Flexline Software based system merely provides a best estimate. Examples and course evaluations given are for demonstration purposes only, and should not be construed as a specific guarantee of results. Results vary due to multiple factors such as interest rates, income, timing, credit rating, program management, and other issues. LENDING DISCLAIMER: Asset Solutions 2100, LLC is not a licensed mortgage lender. Lending services are provided by a “preferred” national mortgage lender. Loan qualification are not implied nor guaranteed. LEGAL DISCLAIMER REGARDING ADVANCED MORTGAGE MANAGEMENT SYSTEMS: The method and utilization of this material is strictly the choice of the reader. If you do not agree with the above DISCLAIMER and/or material contained herein, please go back and review the educational materials provided before you sign up for our services. This includes any literature, conference calls, and/or information on the website. If any party has told you differently than what is in the above DISCLAIMER, please forward the above DISCLAIMER to that party and contact the organization immediately of the party who is giving you incorrect information. By utilizing the enclosed material, you are agreeing to the above DISCLAIMER. REGARDING FLEXLINE SUBSCRIPTION MEMBERSHIPS ONLY *ACTIVATION OF 12 MONTH GUARANTE (Living Free and Clear Flex Lines Software System only- not applicable to Mortgage Settlement Training Programs): Customer must return the guarantee document (to be downloaded in client back office) and signed within 5 days of purchase, or this guarantee is void. Fax to the number indicated below. 12 MONTH GUARANTEE TERMS (regarding Flex Line system only): The entire FLEX LINE system must be implemented for a minimum 12 full months prior to eligibility. The return request and documentation would need to be provided within the 13th month after purchase only. It cannot be implemented prior to 12 full months of use. The documentation must also indicate the LFC system has not substantially increased the Customer’s mortgage pay down over the standard amortization schedule, equalling no less than 10 X the course cost. Customers must simply document they used the software and attended necessary training. Additional documentation will include no less than 12 full months of credit line statements and mortgage statements indicating that cash flow was managed as instructed, to a reasonable degree. GUARANTEE AND RETURNS: Customers understands that after 72 hours from purchase all sales are final. The company honors the 72 hours time to review the online material. After that only the 12 month terms above apply. Customer agrees not to attempt a charge back on the credit card used for any reason unless the 72 hour review or 12 full month guarantee is not honored by the company. Customer agrees to a penalty charge of $100 for attempting a charge back, which is denied by the card merchant company or is made without a reasonable opportunity for the company to rectify a return request. This is due to collection and accounting fees incurred by company. PAYMENT PLANS: Any payment plans agreed to are considered a promissory note and an extension of credit. All payments due are to be paid as agreed by auto charge services originally established. Mortgage Software Account access will be stopped for non-payment. Additional fees equal to collection and legal charges incurred may be added to the total sum remaining due for non payment. This note due may be accelerated and considered due in full for non-payment of any or all remaining payments, if past due or non cleared payments due are not corrected and paid within 10 days of due date. Other return policies and instructions will be found at www.livingfreeandclear.com. Only this guarantee applies to this product. Print and return all downloaded materials along with your written request, and written certification stating all materials are deleted from your system, plus a copy of this guarantee for your refund. An online verification of your system will be performed to verify all files have been removed prior to refunds being issued. All sales are final after the offered trial period ends. 72 hour notice is required to avoid charges being incurred on any billable charge. Refunds usually take 7 working days to process. Asst Solutions 2100, LLC does not render legal or accounting advice, nor is responsible for any financial outcomes as a result of using the Living Free and Clear system or software. The software merely provides an ideal projected estimate, and should not be taken literally as the only solution to debt payoff reduction. Personal financial responsibility, logging results, and reducing expenses may also be necessary to assist in maximizing results. Unanticipated variances in expenses or income are not possible to project. *ZERO NET OUT OF POCKET DISCLAIMER: ORDER VIA CREDIT CARD. THEN ONCE YOU ACTIVATE YOUR FLEX LINE SOFTWARE ACCOUNT or similar line of credit you may wish to incorporate, simply draw those funds to pay the card. The Flex Line is not a refinance, but an additional small account added to your current mortgage, to help you manage the system. Usually a first mortgage refinance is not needed, unless it makes sense to consolidate some bills or get out of a bad first mortgage. This results in effectively putting your program fees into a refinance, with zero money out of pocket, without the hassle or cost of a full mortgage. Company is not responsible for customer loan qualifying, and none of our guarantees are contingent upon client loan qualifying. Company provides alternative "Plan B" software program for debt management, which does not require any lines of credit to manage, for this reason.
Processing steps required prior to requesting a return or cancellation: 1. Client must completely watch the training videos. AND at least attempt install compatible software to run the program. 2. Client must input their actual income, expenses, etc as requested by the calculator, and agree to meet a course counselor to review the data, prior to a return. 3. Failure to activate the course and enter the data honestly are the responsibility of the buyer. 4. Returns must first be submitted IN WRITING by using the approved FAX or direct MAIL form prior the due date. A return authorization number is required to be issued by our office. Phone in cancellations are not allowed, as they are not verifiable or reliable. 5. Upon making the online purchase where payments for the full payment of the course may be involved, the client understands that these terms constitute a promissory note to pay unless the projected results cannot be met by our system. Not applicable to subscription-only offers. Failure to pay the remaining payments due could results in collection efforts by the company. Otherwise sales are final.
Mailing Address: Asset Solutions 2100, LLC Please do not call until you have first attempted to reach us via the support ticket system above, and completed training protocols listed above. We do not provide on-demand inbound call services. Coaching or sales inquires are scheduled by appointment only – as they are assigned to various coaches around the country, based on a support ticket requested above only.
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